Managed IT servicesfor Kelowna businesses.

Straight answers

Kelowna IT questions, answered.

How much do managed IT services cost in Kelowna?

Most Kelowna businesses pay between $100 and $250 per user per month for full managed IT, depending on how much security, compliance and on-site coverage the agreement includes. Terranotics works on flat monthly agreements scoped to your actual stack — no per-ticket billing, no surprise invoices. A free IT assessment gives you an exact number before you commit to anything.

How fast can you respond to IT problems in Kelowna?

Our average ticket response is 12 minutes, because most issues are fixed remotely through our monitoring stack — we watch 217+ devices around the clock and hold 99.98% uptime across managed clients. Kelowna is inside our active service area. Emergencies get same-day on-site response; scheduled hardware and network work lands within 24 hours. Software, AI automation and marketing run fully remote with no travel surcharge.

Can you take over from our current IT provider in Kelowna?

Yes — provider handoffs are routine work for us. We run a structured transition: document everything the incumbent holds (passwords, licences, configurations), take over monitoring in parallel so nothing drops, then cut over once we're confident. Most Kelowna businesses switch with zero downtime.

What kinds of Kelowna businesses do you support?

Mostly owner-run businesses between 5 and 100 staff: dental and medical clinics, construction and trades, legal, manufacturing, logistics and professional services. If your business runs on computers, a network and a phone line — and you'd rather never think about any of them — that's exactly who we build for.